Hospitality
Our staff strives to provide you with a memorable vacation experience. We are here to insure your satisfaction. Please make all special requests to our experienced staff in the Reservation Center (727) 596-0325.

Reservations Center Hours
The Reservation Center is located one half mile north of Holiday Villas at 19823-A Gulf Boulevard. We are open 9:0AM (EST) to 5:00 PM Monday through Saturday and 10:00 AM to 4:00 AM on Sunday. Please check in at the Reservation Center.

Make Reservations
For reservations call (727) 596-0325 or
(800) 506 - 0355. On-line bookings are also available.

Email: customercare@holidayvillasii.com Fax: (727) 517-9045

Accommodations
All condominiums are individually owned and distinctly furnished. Appointments include dishwasher, microwave, coffee maker, TV, VCR and much more. We offer condominiums with a direct view of the Gulf of Mexico and condominiums with a view of the Intracoastal Waterway. Rates for two bedrooms are based on four occupants and rates for three bedrooms are based on six occupants. There is a charge for additional guests.

Minimum Length of Stay
Minimum days rental is four days with the exceptions of Season I, Memorial, Fourth of July and Labor Day weekends being seven days.

Pet Policy
Please – No Pets.

Reservations
Every effort will be made to provide our guests with the condominium of their choice. We guarantee the type of accommodations selected, but cannot guarantee a specific condominium or floor.

Reservation Deposit
Advance deposits are required for all reservations. Reservations will be cancelled if deposit is not received fourteen days after reservation is taken. Reservations will be confirmed upon receipt of $200 (US funds) per condominium, per week of stay.

Cancellation and Deposit Refund
Reservations cancelled more than 30 days before arrival date will be charged $25 handling fee. Reservations cancelled within 30 days of arrival date will forfeit the entire deposit.

Security Deposit
An open credit card is required as a security deposit. After check-out and inspection of the condominium, any damages and missing items will be charged to the guest.

Rental Payment
Full payment is due upon arrival. All payments must be in US funds. Travelers checks, cash, money orders, Visa, MasterCard and Discover cards are accepted. Florida Law requires proper identification.

Check-In Time
Check-in time is 4:00 PM at the Reservation Center. If you anticipate arrival before 4:00 PM, please notify the Reservation Center in advance and every effort will be made to prepare your accommodation for an early arrival. However, we do not guarantee availability before 4:00 PM.

Check-In Late Arrival
The Reservation Center is open until 5:00 PM (4:00 PM Sunday), EST. If you anticipate a late arrival, please call us to make special arrangements.

Check-in Procedure
Check-in at the Reservation Center, one half mile north of Holiday Villas II, 19823-A Gulf Blvd. Upon arrival guests must inspect the condominium for any damage or maintenance needs and immediately report those items to the Reservation Center. Any damages and missing items will be charged to the guests.

Key Deposit
No key deposit is required. However, there is a $100 charge for lost keys. There is a $25 charge for after office hours lockouts.

Check-Out Time
Please return the keys to the Reservation Center. Check-out is 10:00 AM. Additional charge for late check-out. Arrangements must be made in advance, based on availability, for late check-out.

Telephone
Each condominium has its own private phone. Long distance calls will require a Calling Card.

Housekeeping
Fresh linen and towels are provided every seven days. Extra linen/towels are available for a fee.

Laundry
Washers and dryers are located on each floor adjacent to the elevator. Laundry hours are 9:00 AM to 9:00 PM.

Trash Removal
Please bag and remove trash from the condominium on a daily basis. Trash chutes are located next to the Laundry rooms.

Maintenance
Report any maintenance needs to the Reservation Center at (727) 596-0325. After hours phone numbers are posted in each condominium: (727) 433-0409 or (727) 420-1905

Pool
Pool hours are 9:00 AM to 9:00 PM. Please abide by the rules posted in the pool area. There is no lifeguard on duty. An adult must accompany all children. Floats or other objects are not allowed in the pool. All persons, regardless of age, must wear a bathing suit. Children in diapers are not allowed in pool. Stereos, radios and other electronic devices are not allowed unless used with earphones. No glass of any kind is allowed in the pool area.

Parking
One assigned parking space is provided for each condominium. Hang the parking permit on rear view mirror. Additional parking is available across the street at Tiki Park. Boats, trailers and other watercraft are not permitted. Local marinas offer short and long term storage. Vehicles without a parking permit may be towed, without notice, at owner's expense.

Comment Cards
Guest's comments are valued. Please complete the Comment Card and return to the Reservation Center. For immediate attention please call (727) 596-0325.